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    Your IT Project Is on Time and On Budget. So, How Could It Still Fail?

    Washington State agencies are gearing up for another biennium of technology initiatives. New systems. Modernization efforts. Major upgrades. And, as usual, success will be measured by three familiar yardsticks: scope, [...]

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    Why AI Alone Will Not Fix Software Quality

    AI can improve efficiency, but it cannot replace the human expertise needed to define intended behavior, uncover gaps, and reduce implementation risk before failure gets faster. At Critical Logic [...]

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    Beyond Scope, Schedule and Budget: A Software Quality Framework for WA State IT Projects

    How Critical Logic is using AI to build the right systems — not just test the built ones Bob Johnston, CEO, Critical Logic The software industry is in the [...]

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    Five Assumptions That Sink Your Project (And How to Avoid Them)

    By Evan Masters, COO, Critical Logic I've watched too many promising software projects spiral into chaos. Not because of bad technology. Not because of insufficient budget. Not even because [...]

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    Software Quality Is Not an Option

    By Bob Johnston, CEO Every IT leader has a scar from a failed implementation. The common culprit? Treating quality like a checklist instead of a mindset. Too often, organizations [...]

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    How Investing in Software Quality Saves Money

    Investing in software quality isn’t just about creating reliable systems—it’s about saving money, reducing risk, and ensuring long-term efficiency. Many government agencies face the temptation to cut costs upfront, [...]

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    Planning a Business System Replacement Project

    Creating the right team and strategy to ensure a successful system replacement is challenging. This important endeavor requires careful planning, integrated Business Analysis, and a clear project vision. There are [...]

  • Should-Do vs. Does-Do

    I think there is a fundamental problem in our industry’s approach to test case design. It may seem obvious that software testing is all about verifying that your application does [...]