By Evan Masters, COO & Customer Success Chamption, Critical Logic On October 15, 2024, ADP announced its $1.2 billion acquisition of WorkForce Software, sending ripples throughout the workforce management [...]

By Bob Johnston, CEO, Critical Logic Three months ago, Seattle's city employees thought their payroll problems were solved. The city had just completed a massive digital transformation, implementing Workday's [...]

Maintenance and Operations... and Evolution Have you ever had a yard? They can be a blessing and a curse. At their best they strike a balance between suiting our needs [...]

COTS software is developed for business domains by vendors who have studied the business needs, tailored their software accordingly, and support their customers by introducing new features and functionality periodically [...]

Creating the right team and strategy to ensure a successful system replacement is challenging. This important endeavor requires careful planning, integrated Business Analysis, and a clear project vision. There are [...]

Although job titles in business analysis can be vague and inconsistent across organizations, they remain valuable for distinguishing job roles within a broad profession.Recently, I've been contemplating the differences [...]

Preliminary Note: The following is an experience report drawn from my time working as a member of a Business Analysis (BA) team charged with gathering requirements for the configuration of a [...]