Software Quality Assurance • Business Analysis • System Implementation
Critical Logic delivers software quality assurance, business analysis, and IT project management services. Our proprietary Intelligent Quality Management (IQM) methodology builds quality into every phase of software implementation, reducing risk, cost, and schedule overruns for government and enterprise clients across hundreds of successful projects.
Office
601 W 1st Ave, Suite 1400
Spokane, WA 99201
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Professional Affiliations
- IIBA
- ISTQB
- Scaled Agile (SAFe)
- Association for Software Testing
What We DoCore Competencies
Software Quality Assurance (SQA) & Testing
Test planning, design, execution, and automation; integration, system, and user acceptance testing.
SQA Auditing
Independent, evidence-based review of software quality programs and processes to ensure the software being built or configured will work as intended.
Business Analysis & Requirements Engineering
Elicitation, analysis and design, and full requirements life-cycle management.
System Implementation & Integration
Full SDLC delivery with ERP and enterprise application experience.
IT & Transformation Project Management
Planning, monitoring, reporting, and executive dashboards.
Process Improvement & Organizational Change
Reengineering and change management supported by Lean Six Sigma.
Agile Delivery
Scrum and SAFe delivery, coaching, and agile testing.
Why Critical LogicDifferentiators
- 1Proprietary IQM methodology and IQM Studio platform for model-driven test generation and automation.
- 2Standards-based delivery using ISO/IEC 29119, MC/DC coverage, UML, and model-based testing.
- 3Senior bench, with most consultants carrying more than a decade in SDLC, SQA, and implementation.
- 4Client-reported results, including a 50% reduction in requirements effort and 4:1 leverage of existing staff.
- 5Public-sector depth across state, federal, and local government, including WA State OCIO oversight and regulatory compliance.
- 6Technology proficiency in automated testing (Selenium, PlayWright, Ranorex, Rapise, etc.) and work management tools (JIRA, MS ADO, HP ALM).
Track RecordPast Performance
Washington State Department of Transportation (WSDOT)
Business analysis and IT professional services supporting the agency’s IT Project Management Office across enterprise IT projects; continuously renewed from 2017 to 2026, reflecting sustained client satisfaction.
Washington State DSHS — SILAS
Embedded with agency staff to provide business analysis and software quality assurance support for SILAS (System for Integrated Leave, Attendance, and Scheduling), an enterprise time, leave, and scheduling system that reduces payroll errors and excessive overtime by integrating staff scheduling with time and leave across DSHS. Elicited requirements from facility leadership to capture all business and union-driven regulatory needs for configuration; developed test plans, strategies, and reports; designed and executed manual test cases; built, maintained, and executed scripts within a test automation framework; and managed defects through to resolution — contributing to clean go-lives with no critical post-release defects.
US Navy | General Dynamics — SIDA
Software quality assurance for a mission- and life-critical system deployed on active warfighting armaments and vehicles for the United States Navy; static testing of requirements complete through automated testing requiring multiple languages and technologies to execute; developed structured models of over 5,000 requirements from which user reviews were conducted to validate desired system behavior.
Commercial: Siemens, Aetna, Diebold Nixdorf, General Dynamics, and Salesforce.
In Their WordsOur Work & Testimonials
“This gave our engineers new insights, both in how to use the modeling to create better requirements and using our domain knowledge to reduce the costs in our testing efforts.”
“[Critical Logic] put our needs first and sincerely wanted to help us succeed.”
“Critical Logic reduced our requirements elicitation investment by 50% while dramatically increasing the quality of the software we deliver… [and] they allow us to leverage our existing staff 4:1.”
