Don’t Let Downtime Be Your Downfall  Test software like your reputation depends on it — because it does. One flawed software update. 8.5 million systems down. $5 billion in damages. The most [...]

Maintenance and Operations... and Evolution Have you ever had a yard? They can be a blessing and a curse. At their best they strike a balance between suiting our needs [...]

Adam sorts out the meaning of 3 verbs (ensure, insure, assure), and the role of methodological rigor to ensure quality. Is Quality “Assurance” enough to ensure a quality outcome? How can we be more-sure in our assurances?

Through decades of high profile failure and struggle the industry of information systems has become notorious for generating what I call “software disappointment.”Costly defect escapes, project cost overruns, and even outright failures [...]

Years ago in school, before the days of CAD, I took a mechanical drawing class. Each student sat at their own drafting table and we learned formal techniques for professional-quality [...]